RETURNS AND EXCHANGES:
To be eligible for credit, all returns must meet the following conditions:
1. Merchandise was ordered directly from MLMs Images Inc or one of its sub-companies and supported by a MLMs Images Inc invoice.
2. Merchandise is a manufacturer's defect, or a mistake made by MLMs Images Inc as defined in , otherwise there is absolutely no return. without a minimum of a 25% restocking fee. (Example: If you order the wrong size or color) Any shoe returned with a manufactuer's defect will be exchanged for the same footwear only and no restocking fee will be charged if returned within 14 days of the invoice date. You can not order another style or color. So make sure you measure your foot and use the size chart before you order.
Some exchanges will be acccepted if arrangements are made in advance. If you order the wrong size you are responsible for the cost of shipping to return them to us and the shipping for us to ship the right size back to you. Your payment must be recieved along with the merchandise you want to return/exchange.
4. Merchandise must be clean, unused, and in "new" condition.
5. Merchandise is not returnable if it is a "All Final Sales " offers from MLMs Images Inc. We do NOT refund Clear shoes with clear heels unless its a nerchandise defect and all footwear is checked for defects before it leaves our premises.
6. MLMs Images Inc reserves the right to refuse returns due to claims relative to merchandise' sizing, fitting, color, dimensions, or style and has the final say in this regard. All non-defective returns & exchanges are subject to a 25% restocking Fee after 14 days and 50% from 15 days to 30 days, as well the customer is responsible for shipping fees both ways. If payment for shipping charges is not receieved by the time the parcel is returned we will retain the footwear until the shipping fees to ship back to you is obtained.
No returned merchandise will be accepted after thirty one (30) days from the ship date. Defective footwear will not be charged.
7. Credits may not be redeemed for cash refunds.You can not exchange any footwear for another style. Only the same style and color will be exchanged for the correct size.
NOTE: THERE MUST BE NO TAPE, MARKERS OR ANY SEEN MARKS ON THE BOX. WE EXPECT THE RETURN PACKAGE TO BE SHIPPED BACK TO US IN BROWN PAPER JUST LIKE WE SHIP IT TO YOU. OTHERWISE WE WILL EITHER REFUSE THE RETURN OR CHARGE YOU 25% RESTOCKING FEES AND THE BOX YOUSHIPPED YOUR ORDER IN TO US WILL BE SENT BACK IN THE SAME BOX. ALSO NOTE WE WILL NOT PAY FOR SHIPPING IF THE BOX IS RETURNED MARKED IN ANYWAY AS STATED.
Instructions For Returns
Enclose a note with the order number or name, and the stated request. All returns will be processed in strict accordance with our stated policies above, there will be no exceptions.
Customer assumes shipping costs to return merchandise, as well as to reship the merchandise back to him/her.
MLMs Images reserves the right to refuse returns due to claims relative to merchandise'sizing, fitting, color, or dimensions, and has the final say in this regard.
Instructions For Returns
Enclose a note with the order number or name, and the stated request. All returns will be processed in strict accordance with our stated policies above, there will be no exceptions.
Customer assumes shipping costs to return merchandise, as well as to reship the merchandise back to him/her.
Note: If your footwear is returned back to us, and there is no manufactuer's default, and or you have ordered the wrong style after we check the order you sent there is no fault of MLMs Images Inc. We will retain the footwear and there will be no refund period. We are not going to incurr the cost of returning your footwear until we have recieved your funds for shipping them back to you. This is final say!
