RETURNS AND EXCHANGES:
To be eligible for credit, all returns must meet the following conditions:
1. Merchandise was ordered directly from MLMs Images and supported by a MLMs Images invoice.
2. Merchandise is a manufacturer's defect, or a mistake made by MLMs
Images as defined in , otherwise there is absolutely no return. without
a minimum of a 25% restocking fee. (Example: If you order the wrong
size or color) Any
shoe returned with a manufactuer's defect will be exchanged for the same
footwear only and no restocking fee will be charged if returned within
14 days of the invoice date. You can not order another style or color. So
make sure you measure your foot and use the size chart before you order.
No returned merchandise will be accepted after
thirty one (30) days from the ship date. Defective footwear will not
be charged.
Some exchanges will be acccepted if arrangements are made in advance.
If you order the wrong size you are responsible for the cost of shipping
to return them to us and the shipping for us to ship the right size back
to you. Your payment must be recieved along with the merchandise you
want to return/exchange.
4. Merchandise must be clean, unused, and in "new" condition.
5. Merchandise is not returnable if it is a "All Final Sales " offers
from MLMs Images.
6. MLMs Images reserves the right to refuse returns due to claims relative
to merchandise' sizing, fitting, color, dimensions, or style and has
the final say in this regard. All non-defective returns & exchanges
are subject to a 25% restocking Fee after 14 days and 50% after 30 days,
as well the customer is responsible for shipping fees both ways. If payment
for shipping charges is not receieved by the time the parcel is returned
we will retain the footwear until the shipping fees to ship back to you
is obtained.
7. Credits may not be redeemed for cash refunds.You can not exchange
any footwear for another style. Only the same style and color will be
exchanged for the correct size.
NOTE: THERE MUST BE NO TAPE, MARKERS OR ANY SEEN MARKS ON THE BOX. WE
EXPECT THE RETURN PACKAGE TO BE SHIPPED BACK TO US IN BROWN PAPER JUST
LIKE WE SHIP IT TO YOU. OTHERWISE WE WILL EITHER REFUSE THE RETURN OR
CHARGE YOU 25% RESTOCKING FEES AND THE BOX YOUSHIPPED YOUR ORDER IN TO
US WILL BE SENT BACK IN THE SAME BOX. ALSO NOTE WE WILL NOT PAY FOR SHIPPING
IF THE BOX IS RETURNED MARKED IN ANYWAY AS STATED.
Instructions For Returns
Enclose a note with the order number or name, and the stated request.
All returns will be processed in strict accordance with our stated policies
above, there will be no exceptions.
Customer assumes shipping costs to return merchandise, as well as to
reship the merchandise back to him/her.
MLMs Images reserves the right to refuse returns due to claims relative
to merchandise'sizing, fitting, color, or dimensions, and has the final
say in this regard.
Instructions For Returns
Enclose a note with the order number or name, and the stated request.
All returns will be processed in strict accordance with our stated policies
above, there will be no exceptions.
Customer assumes shipping costs to return merchandise, as well as to
reship the merchandise back to him/her.
Note: If your footwear is returned back to us, and there is no manufactuer's
default, and or you have ordered the wrong style after we check the order
you sent there is no fault of MLMs Images. We will retain the footwear
and there will be no refund period. We are not going to incurr the cost
of returning your footwear until we have recieved your funds for shipping
them back to you. This is final say!
ALL REFUNDS ARE ISSUED THROUGH CERTAPAY EMAIL MONEY TRANSFER OR BY CHECK
THROUGH CANADA POST. REFUNDS WILL NEVER BE ISSUED THROUGH PAYPAL